Returns & Exchanges
At Ozone Gymnastics Apparel, we want you to feel confident in every routine, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please note that custom-designed team leotards and personalized gear are final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the gymnastics apparel you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all hangtags are intact and the fabric is free from chalk, glitter, or signs of wear.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the garment, we will process your refund or ship your new size within 5-7 business days.